CHOICES Medicare Training

 WHAT YOU NEED TO KNOW:

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CHOICES trainings are free for volunteers and $125 for in-kind (paid professionals).

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• We are offering a mix of virtual and in person options, as noted above.
• Training participants must complete an orientation session, self-paced training modules, three training days, sign an MOU and take an online certification exam.
• Training topics include: The parts of Medicare, Medigap, eligibility, coverage, costs, appeals, coordination of benefits, transitions, & cost assistance programs.
• Expectations of counselors include willingness to learn, assist beneficiaries through Medicare Plan finder tool and other tools & resources, assist in the application of cost assistance programs, report counseling sessions and attend two update trainings per year.
• Please note individuals who may have a conflict of interest such as insurance agents are unable to participate.

Benefits of Becoming a SHIP/CHOICES Counselor

• Empowerment Through Knowledge: Gain in-depth knowledge of Medicare and Medicaid, to guide peers with confidence.
• Be the Trusted Expert: Offer seamless support and become a go-to resource in your community.
• Feel Challenged: We learn something new every day. Medicare is complicated, help others understand it.
• Promote Healthy Living: Help others make choices that enhance their well-being.
• Boost Your Career: Enhance your skills and credentials for professional growth.
• Give back to your community.

Training Session  Application Deadline: July 15, 2025, Orientation (VIRTUAL): Tuesday, August 5th 9-11 AM Self-paced Modules August 5th-August 29th Live Training (VIRTUAL):September 9th, 10th & 11th Live trainings are 9 AM-3 PM, Exam to follow Contact Katie Wheeler at 203-814-3639 or Email: kwheeler@swcaa.org